Terms of Service

Last updated: December 2, 2025

1. Acceptance of Terms

By accessing and using TrustPing ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TrustPing provides real-time and cron job monitoring services for developers. The Service allows users to monitor their applications, receive alerts, and track system reliability. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to monitor systems or applications without proper authorization
  • Resell or redistribute the Service without our express written permission

5. Subscription and Payment

Some features of the Service may require payment. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your subscription
  • Provide accurate billing information
  • Authorize us to charge your payment method for the subscription fees
  • Understand that subscription fees are billed in advance and are non-refundable except as required by law

We reserve the right to change our pricing with 30 days notice. Your continued use of the Service after price changes constitutes your agreement to pay the new price.

6. Cancellation and Termination

You may cancel your subscription at any time. Upon cancellation, your access to paid features will continue until the end of your current billing period. We reserve the right to suspend or terminate your account immediately if you violate these Terms of Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by TrustPing and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

8. User Content

You retain ownership of any data, content, or information you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing the Service to you.

You are solely responsible for your User Content and represent that you have all necessary rights to submit such content.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from Service unavailability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUSTPING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless TrustPing, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of another.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TrustPing operates, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels or at the contact information provided on our website.